Back to School HQ 📚✏️
Below, new and current families will find general information on how to prepare for the new school year.
More details will be provided by each division closer to the first day of school and orientation on Tuesday, August 10.
- How to buy school uniforms
- How to view your child's lunch balance
- How to add lunch money to your child's student ID
- If your child's student ID is missing or lost
- School bus sign-up
- SSIS School Calendar 2021-2022
This year, in order to maintain social distancing and ease the back-to-school stress, we are offering the option to purchase school uniforms via our online ordering form.
There are three steps to our online ordering process.
- Place your order.
- Pay for your order.
- Pick up your order at the SSIS school store.
Exchanges can be made within 30 days of purchase.
To place your uniform orders please use this online ordering form. You can also purchase uniforms directly at the SSIS store, as usual.
Should you need further assistance, kindly contact our Business Office at email@example.com.
All lunch transaction information is handled through The Caterers Portal. You can only access the portal, once your child has a SSIS Student ID number.
In the Caterers Web Portal, you can:
- Check your child’s lunch balance
- Place lunch orders online (EC/Kinder through Grade 5)
- Download menus
To begin using the portal for the first time, follow these simple steps:
- Go to this page: http://thecaterersportal.com/ssis/Login
- Enter your user name: Your school ID
- Enter the password: TCtest@123. Please note that this is a temporary password. The first time you log in, you will be asked to change your password. You will only need to do this once.
- Change your password, by following the instructions in the portal
If you have any problems, please do not hesitate to contact the Caterers at firstname.lastname@example.org
For more detailed instruction about The Caterers Web Portal, please see eNews.
Your child student ID also serves as the meal account. To add, or top up, money to your child's meal account, you can make a bank transfer to The Caterers bank account.
Bank Transfer Details: The Caterers
Name: CONG TY CO PHAN CUNG CAP THUC PHAM
Account: 060148546161 - Sacombank - Dien Bien Phu Branch
Reference: You must add the SCHOOL NAME (SSIS), YOUR CHILD'S FULL NAME and YOUR CHILD'S SCHOOL ID NUMBER. The school ID number can be found on the BACK of your child's ID card (see image).
Please contact Ms. Hong, the Head Cashier, if you have any questions: email@example.com, +84 909 878882.
All students are issued a student ID card. The card, which is used to enter and exit the campus through the turnstiles, must be carried at all times when on campus. Students are only allowed to sign-in manually at the security gate three times in a row, if their card is lost or missing.
Replacing a Missing or Lost ID Card
Students must report a lost or missing ID card to their divisional office.
A replacement ID card can be ordered at the main reception desk (100.000 VND). The student will be notified when their new card is ready.
SSIS employs a three-layered health and safety approach to prevent the spread of COVID-19 and to lessen the risk of transmission.
The three layers of the approach are based on governmental directives, CDC & WHO recommendations, and advice from International SOS.
We will continue to maintain these layers to ensure our students’ health and safety, to minimize the risk of community spread.
Layer 1 - Handwashing & Sanitization
Students must have their hands disinfected or washed before entering a new classroom. Tables and desks are disinfected multiple times per day. MS and HS students disinfect their own desks. Equipment, if applicable, is disinfected by the teacher.
Layer 2 - Masks
Masks must be worn in all spaces outside of the classroom. Masks are encouraged but optional in the classroom when social distancing is strictly enforced.
Layer 3 - Social Distancing
In campus hallways and walkways, blue floor stickers are spaced 1.5 meters apart to remind students to keep the distance. Students must stay to the right in hallways and on walkways.
Desks and tables are spaced 1.5 meters apart, and all student-seating faces forward to prevent viral droplet spread.
In our cafeteria, seating is marked to ensure social distancing, and flexible plexiglass has been installed on MS and HS cafeteria and kiosk tables to provide individual eating areas. Elementary students are served cafeteria lunch-boxes in their classrooms.
To minimize transmission risk, lunch options are limited to a choice of two set lunches or home lunch. All snacks are now prepared as individual servings.
Health Office Team
Our Health Office Team has clear protocols for managing suspected cases of COVID-19. There are two Health Offices and two isolation rooms on campus.
The four-member Health Office Team is on campus from 7:30 am - 4:00 pm. They work in collaboration with International SOS, DoET, and the local CDC to ensure the health and safety of our students. Our national registered nurses are trained to provide first aid, health advice, and respond to suspected COVID -19 cases.
All essential visitors must fill out a health screening form that details travel and health history, before gaining access to the campus. Just like everyone else, essential visitors must pass a temperature screening before being allowed on to the campus.
Entry and Exit Protocols
As an additional measure to ensure health and safety, only essential visitors are allowed on campus (after having passed the health screening).
Parents are not allowed on campus. Elementary school parents are admitted in the afternoon, at the front of campus, to retrieve their children according to the staggered exit routine.
Middle School and High School students now enter the campus at the new turnstiles at Gate 3, which is located at the far end of the Administration building, nearest Nguyen Duc Canh.
All parents must drop their children off outside of the school’s turnstiles. Drop-off and pick-up times are potential heavy student traffic times and are carefully structured and supervised to ensure social distancing.
All MS and HS students must use the new turnstiles at Gate 3 to enter and exit the campus.
- EC - GRADE 3 - At pick-up time, students are guided to the outdoor Plaza, where they wait per grade-level until their grades’ staggered pick-up time. At their child’s designated pick up time, parents enter the Plaza via the outer perimeter to get their child.
- GRADE 4 - 5 - At the end of the day, students are guided to the outdoor Plaza where they exit campus on their own. Parents can wait outside of the turnstiles.
- MIDDLE SCHOOL AND HIGH SCHOOL - At the end of the day, students leave school using the new turnstiles at Gate 3.
Cleaning the Campus
SSIS Campus has undergone a deep cleaning during the Summer Break and investments were made to improve ventilation. All classrooms have been outfitted with windows that open, to increase natural ventilation between classes. New mobile UV light units will be used each night to disinfect the surfaces in the classrooms.
SSIS uses 3M cleaning products, effective against virucidal activity, including previous Coronavirus strains to disinfect surfaces often touched by hands, including handrails, doorknobs, elevator buttons, phones, etc. three times a day. This is in addition to the normal cleaning routines.
Hand-sanitizing stations are located around campus for hand cleaning, as well as soap dispensers in bathrooms.
In the cafeteria, tables are cleaned with a sanitizer solution of 70% - 90% ethanol base, as soon as students finish their meals and in between lunch sessions.
Thermal scanners monitor each person as they enter the campus. Temperatures will be verified with a forehead or ear thermometer, as needed. Anyone leaving and returning to campus, is checked again manually.
Adults with a temperature of 37.8° Celsius or higher are not allowed on campus.
A child with a temperature at or above 37.8° will be taken to the Health Office. The child will be sent home immediately and must see a doctor if a fever is confirmed after a second temperature check and health assessment.
Students with symptoms of respiratory illness (e.g. cough, runny nose, sore throat, fever, difficulty breathing) will be sent home and should be kept home until they have been symptom-free for 48 hours. You may be requested to present medical clearance from a doctor before returning to school.
A faculty or staff member with a temperature at or above 37.8° will be asked to leave campus immediately and must receive medical treatment. Before returning to campus, they will have to be fever/symptom-free for 48 hours.
To prevent transmission of COVID-19, only essential visitors are allowed on campus, after having passed a mandatory health screening.
Parents will not be allowed on campus.
Before each school day starts, students will line up according to the staggered entry schedule for their grade-level, outside of the turnstiles. Parents may accompany them here, but not further.
Once students enter the campus, they will be guided along the main breezeway. Teachers will ensure that students keep single file, and maintain social distance.
EC and ES Drop-Off Routine
Students will line up outside of the outside of the turnstiles at the school's main entrance according to the staggered entry schedule for their grade-level.
When students arrive on campus, they are guided along the main corridor where teachers line the way, helping students to maintain social distance
MS & HS Entry Routine
All MS and HS students must enter and exit the school through the new turnstiles at Gate 3, located next to pedestrian gate C.
Students will line up according to the staggered entry schedule for their grade-level, outside of the turnstiles at Gate 3.
EC and ES Pick-Up Routine
Students will be guided to the Plaza. Each grade-level will be released according to their grades-level's staggered pick-up time.
EC - G3
You will be allowed to enter the Plaza via the outer perimeter to pick-up your child at your child’s designated pick up time.
G4 - G5
Students will be guided to the Plaza where they will exit campus on their own. Parents may wait outside of the turnstiles.
To maintain social-distancing, all families and students are requested to leave campus promptly after pick-up.
MS & HS Exit Routine
All MS and HS students must enter and exit the school through the new entrance at Gate 3.
Students will leave independently according to their schedules.
To maintain social-distancing, students are requested to leave campus promptly.